Triangle Life Coaching Academy's DEIJ Statement

Triangle Life Coaching Academy aligns with the principles and commitment outlined in the ICF Statement of Diversity, Inclusion, Belonging, and Justice from July 2020. We encourage every academy member, student, and stakeholder to stand by these values.

With coaches and students from diverse backgrounds worldwide, Triangle Life Coaching Academy is dedicated to making coaching a pivotal part of an inclusive and flourishing society. Leading the charge in coaching advancements means acknowledging our growth areas and the systemic challenges many in our community face.

Triangle Life Coaching Academy's cornerstone values are integrity, excellence, collaboration, and respect. Our unwavering dedication to diversity, inclusion, belonging, and justice underpins these values. We ensure that these principles guide every decision we undertake.

As we navigate towards our envisioned future, we pledge to continuously appreciate the unique skills, perspectives, and experiences each coach and student contributes.

Non-Discrimination Policy

At Triangle Life Coaching Academy:

• We are committed to a fair and unbiased recruitment and hiring process. No individual will be discriminated against based on race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.

• Our staff and faculty uphold the principle of non-discrimination for every employee or participant.

• We welcome participation from all, ensuring an environment where everyone feels valued and respected.

• Discrimination and harassment have no place within our institution. We actively strive to maintain an atmosphere free from prejudice, regardless of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status. Such conduct is intolerable and in direct opposition to our mission and values.

Those wishing to report instances of discrimination are advised to follow our detailed grievance policy (below). Triangle Life Coaching Academy commits to prompt investigation and action on all reported concerns.

Triangle Life Coaching Academy's Grievance Policy

Triangle Life Coaching Academy is dedicated to ensuring fair treatment for everyone involved. Our aim is to address grievances promptly and impartially. Participants have the right to raise concerns about content, facility conditions, or the behavior of instructors and faculty. We are committed to addressing these grievances to prevent further issues. Here's our grievance filing process:

Participants should initially attempt to settle any grievance directly with the concerned educator/trainer, staff, or participant. If uncomfortable with this direct approach, participants may skip to the next step.

Should a direct resolution be untenable or if the participant feels uncomfortable approaching the concerned individual, a written grievance should be submitted to the program manager within 7 days. Upon receipt, the program manager will review the grievance and initiate a discussion with the aggrieved participant within 7 days. The program manager will collaborate with all relevant parties to find a solution.

If a participant believes that the matter remains unresolved, they may escalate by sending a written appeal to Laura Reichert at Laura@trianglelifecoaching.com for further review. This appeal should encompass the original complaint and articulate the reasons for dissatisfaction with the prior resolution attempts. All appeals will be diligently reviewed, and a detailed written response will be issued to the participant.

Triangle Life Coaching Academy's Disability Policy

Triangle Life Coaching Academy fully supports individuals with disabilities and is dedicated to providing access to reasonable accommodations. We stand firm against discrimination based on disability and are committed to equal opportunities for all qualified individuals with disabilities. We ensure our actions align with local, state/territory, and federal laws on disability. If you have any questions or need accommodations, please contact Laura Reichert at Laura@trianglelifecoaching.com.

Able to Accommodate Learning Disabilities:

Our mission is to offer a conducive learning environment tailored to individual needs. We can adjust for various learning disabilities to enhance accessibility to our program. If you have specific needs, kindly contact Laura Reichert at Laura@trianglelifecoaching.com before registering.

Limitations on Accommodations:

Regrettably, there are certain learning or physical disabilities that Triangle Life Coaching Academy might not be able to accommodate at this juncture. For inquiries related to this stance, please communicate with Laura Reichert at Laura@trianglelifecoaching.com

Item Triangle Life Coaching Academy: Complaint Policy

1. Purpose:

The purpose of this Complaint Policy is to provide a clear process for individuals to raise complaints related to any aspect of Triangle Life Coaching Academy (TLCA) and to ensure that such complaints are addressed promptly and effectively.

2. Policy Statement:

Triangle Life Coaching Academy is committed to maintaining the highest standards of professionalism and ethics. We recognize that, on occasion, there may be concerns or complaints regarding our services, programs, or operations. We value this feedback and are committed to addressing all complaints with integrity, transparency, and fairness.

3. Scope:

This policy covers all complaints related to TLCA's services, programs, and operations, excluding personal grievances, which are handled under the Grievance Policy.

4. Definitions:

A complaint refers to any formal expression of dissatisfaction or concern regarding TLCA's services, programs, or operations.

5. Policy Provisions:

5.1 Making a Complaint: Any individual wishing to raise a complaint can do so by:

Emailing Laura at Laura@TriangleLifeCoaching.com

Calling Laura directly at 919-793-8442

5.2 Acknowledgment: Upon receipt of a complaint, TLCA will acknowledge it within 5 working days, informing the complainant of the next steps in the process.

5.3 Investigation: All complaints will be thoroughly investigated. The specifics of the investigation will vary based on the nature of the complaint but will always involve reviewing all relevant information and speaking with all relevant parties.

5.4 Resolution: Following the investigation, a resolution will be proposed. The complainant will be informed of the outcome within 15 working days from the date the complaint was received.

5.5 Confidentiality: All complaints will be handled with utmost confidentiality to protect the privacy of all parties involved.

5.6 Non-Retaliation: No individual will face any form of retaliation or adverse action for making a complaint in good faith.

6. Review:

The Complaint Policy will be reviewed annually to ensure it remains effective and continues to support the academy's commitment to address all concerns.

Triangle Life Coaching Academy Participation Policy

To achieve success in our program, it's crucial that every participant is fully committed. Upon enrollment at the Triangle Life Coaching Academy, participants must be wholly present for all sessions and give their best effort. This encompasses punctual arrival, our code of conduct adherence, and active involvement in course tasks.

Attendance

To ensure that you get the required training hours for certification, consistent attendance at every course meeting is a must.

If an emergency or illness prevents your attendance at an instructional or coaching session, promptly inform your instructor and a Triangle Life Coaching Academy representative. Missed sessions will require participants to review session materials, watch session recordings, and engage in a supplementary coaching session outside the scheduled timeframe.

If your absences exceed 8 hours of the course, you can choose to either cover the missed content at your personal expense with the instructor or enroll in a subsequent course. For absences that go beyond 10 hours of mentor coaching, you will be obligated to organize and pay for individual mentor sessions to achieve the necessary 10 hours of mentor coaching, in line with the International Coaching Federation standards.

Any requests for exceptions to this policy must be in writing and will be reviewed on an individual basis by the instructor and Triangle Life Coaching Academy.

Course Engagement

Triangle Life Coaching Academy courses are curated to be both interactive and captivating. As such, we anticipate full participation in activities, instructor and peer discussions, mock coaching sessions, and hands-on learning tasks. The inability to engage in any task should be communicated to your instructor promptly. For further information, kindly refer to our code of conduct.

Code of Conduct

Every Triangle Life Coaching Academy participant is held to the highest standards during sessions. This encompasses:

Being punctual for all sessions.

Ensuring attendance for all live and mentor coaching sessions.

Using your camera during virtual live sessions.

Actively participating in all sessions and mentor coaching. This includes being prepared, actively partaking in discussions, taking charge of your learning, and contributing to the collective learning.

Discussing matters with integrity and honesty.

Demonstrating respect towards fellow attendees and instructors includes muting your cell phone, avoiding texting, and refraining from disruptive behavior.

Upholding the principles of diversity and inclusion and treating everyone with dignity and respect.

Partial Completion Policy

Triangle Life Coaching Academy offers credit for incomplete courses. The credited hours will be proportionate to the curriculum hours attended. To inquire about partial course credit for a course you're currently or were previously in, reach out to Laura Reichert at Laura@trianglelifecoaching.com within seven days after the course's conclusion, providing course details, desired credit hours, and any other pertinent data. Once approved, you'll receive a certificate of credit from Triangle Life Coaching Academy showing the completed training hours.

Regrettably, at this time, credit isn't available for courses that are only partially completed. To obtain credit, the full course needs to be finished. For any questions concerning this, please contact Laura Reichert at Laura@Trianglelifecoaching.com.

Triangle Life Coaching Academy Illness Policy

To ensure that you meet the necessary training hours for certification, you must attend all scheduled course sessions. If unforeseen emergencies or illnesses prevent your attendance, you must notify your instructor and a Triangle Life Coaching Academy representative without delay. In such instances, you'll be required to review the session's materials, view the recorded session, and attend an additional coaching session outside the standard schedule to compensate for the missed class.

Suppose absences exceed 8 hours of the course. Participants can either coordinate with the instructor to cover the missed content at their own expense or enroll in an upcoming class. Should absences surpass 8 hours of mentor coaching, it becomes imperative for participants to schedule and bear the costs of individual mentor sessions to achieve the mandatory 10 hours of mentor coaching, in line with International Coaching Federation standards.

Exceptions or adjustments to this policy will be deliberated upon individually and necessitate a written application to the instructor and Triangle Life Coaching Academy.

Statement on Ethics, Integrity, and Transparency for Triangle Life Coaching Academy in Alignment with the International Coach Federation Standards

At Triangle Life Coaching Academy, we pride ourselves on upholding the principles and values of the International Coach Federation (ICF). Our commitment is about adhering to set standards and championing a culture of ethical coaching, genuine intent, and open communication.

Ethics: We recognize the profound responsibility we carry as coaching professionals. We are steadfast in our commitment to the ICF Code of Ethics, ensuring that each coach trained at our academy understands and internalizes these principles. This commitment extends to every facet of our work - from the coaching sessions we conduct to the courses we design and the relationships we foster.

Integrity: At Triangle Life Coaching Academy, integrity isn't just a buzzword; it's the foundation of our operations. Every action, decision, and guidance we offer stems from a place of honesty and moral virtue. We understand that to develop trust, we must consistently display unwavering integrity in both our words and our deeds.

Transparency: Openness and clarity in our processes, policies, and communication are paramount. We believe that transparency fosters trust, reduces uncertainties, and creates a conducive environment for learning and growth. Whether regarding course structures, fee details, or feedback mechanisms, we ensure our stakeholders clearly understand.

In conclusion, Triangle Life Coaching Academy's ethos is firmly rooted in the triad of ethics, integrity, and transparency, mirroring the high standards set by the ICF. We are on a continuous growth journey, always seeking to elevate our standards, ensuring that our coaches are globally competent and carriers of these invaluable principles.

Triangle Life Coaching Academy: Discrimination Policy

1. Purpose:

This Discrimination Policy aims to ensure that Triangle Life Coaching Academy (TLCA) upholds its commitment to promoting an inclusive and respectful environment free from any form of discrimination.

2. Policy Statement:

Triangle Life Coaching Academy is firmly committed to creating a learning and working environment where all individuals are treated with respect and dignity. We strive to provide an inclusive atmosphere where everyone, irrespective of their background, can thrive without fear of discrimination.

3. Scope:

This policy applies to all students, faculty, staff, contractors, and visitors at TLCA.

4. Definitions:

Discrimination refers to unfair or prejudicial treatment of individuals based on their race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or any other characteristic protected by law.

5. Policy Provisions:

5.1 Equal Opportunity: TLCA is an equal opportunity academy. We do not tolerate discrimination and are committed to promoting equal opportunities for everyone.

5.2 Respectful Environment: All members of the TLCA community are expected to contribute to a respectful and inclusive environment.

5.3 Reporting: Any individual who believes they have been subjected to discrimination or has witnessed any discriminatory act within TLCA should promptly report the incident to the academy's administration.

5.4 Confidentiality: All complaints will be handled confidentially to protect the privacy of all parties involved.

5.5 Retaliation: Retaliation against any individual for reporting discrimination or assisting in the investigation of a complaint is strictly prohibited.

6. Consequences:

Individuals found to be in violation of this policy will face appropriate disciplinary action, up to and including expulsion from the academy or termination of employment.

7. Review:

This policy will be reviewed annually to ensure it remains relevant and continues to reflect the academy's commitment to a discrimination-free environment.Item description